The Gym is always Nice And Clean, Johnathan always provides the best Customer Service and is always in a Happy Mood. Good Attitude, The Gym is Very Presentable and He Always Provide a Good Atmosphere to Be In and Or Around. I always enjoy returning. Not To Mention The Workout Tips Have Really Helped!
New York Sports Clubs - E 91st St
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Such a great gym—the staff truly goes above and beyond to support members, especially Carolyn. She has consistently taken the time to address my questions and concerns with care and professionalism, always making sure I feel heard and helped. I can’t speak highly enough of her and the positive impact she has on the experience here!
I met with Johnathan yesterday and he was really nice and made me feel welcome as someone who is new to the gym. He gave me some great tips to get started on the machines and I felt very confident on my fitness journey after talking to him.
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ULTRATAE
The Gym is always Nice And Clean, Johnathan always provides the best Customer Service and is always in a Happy Mood. Good Attitude, The Gym is Very Presentable and He Always Provide a Good Atmosphere to Be In and Or Around. I always enjoy returning. Not To Mention The Workout Tips Have Really Helped!
Jared Campo
Such a great gym—the staff truly goes above and beyond to support members, especially Carolyn. She has consistently taken the time to address my questions and concerns with care and professionalism, always making sure I feel heard and helped. I can’t speak highly enough of her and the positive impact she has on the experience here!
Eileen Conyers
I met with Johnathan yesterday and he was really nice and made me feel welcome as someone who is new to the gym. He gave me some great tips to get started on the machines and I felt very confident on my fitness journey after talking to him.
Alex Jaramillo
Awesome gym with a great atmosphere. The staff is always friendly, professional, and keeps everything running smoothly. Big shoutout to the entire team—especially Carolyn and Jonathan—at the 91st Street club for making it such a great place to train.
Sindy Brand
I joined NYSC after specifically asking if I could keep working with my personal trainer. During the tour, the employee even asked how much he charged and tried to sell me on their trainers, which I declined since I’ve been training with mine for a long time. On my first day, the General Manager came over yelling, literally yelling! while pointing at my phone and making a scene in front of the entire gym. If it’s against the rules, that’s fine, but that’s exactly why I asked before signing up. Had they told me no, I wouldn’t have joined. Easy. What really stood out was being lectured about how things are done at Equinox. If you’re going to borrow the comparison, at least borrow the professionalism too, because the whole experience felt a lot more Planet Fitness than anything else. And for the record, I used to be an Equinox member, so I actually know the difference. He seemed extremely bothered by my trainer.

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